Accessibility Statement

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The Lighthouse Accessibility Statement

Accessibility Statement for The Lighthouse Community Mental Health Hub

This accessibility statement applies to The Lighthouse Community Mental Health Hub (The Lighthouse).
This website aims to guarantee the accessibility of its content and services for individuals with disabilities who require additional access support. This website’s user-friendliness and accessibility benefit from dedicated resources driven by the mission that everyone deserves to experience and engage with digital content equally.

Measures to support accessibility

This website takes the following measures to ensure accessibility:

  • Firstly, We include accessibility as part of our mission statement.
  • Secondly, We have accessibility throughout our internal policies.
  • Thirdly, We integrate accessibility into our procurement practices.

Conformance status

In brief, the Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website aims to conform with WCAG 2.1 level AA.

Accessibility Efforts & Disclaimer

The Lighthouse remains dedicated to the ongoing enhancement of the accessibility of its website and services. This commitment is rooted in the belief that ensuring a smooth, inclusive, and unrestricted experience for individuals with disabilities is a shared ethical responsibility.

We constantly strive to enhance the accessibility of all pages and materials on our website. It’s possible that some content has not yet been fully aligned with accessibility standards. This could be attributed to the fact that we may not have identified the most suitable fix to improve a user’s experience.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of our website. If you encounter content you cannot access, please get in touch with us using the details below, and we will provide you with an accessible alternative.

Jakki Morgan /

Additionally, you can message us using the contact form on our Get in Touch page.

Overall, we aim to respond to any feedback we receive within a suitable time.

If you are not happy with how we have responded to the issue you have raised with us about the accessibility of our website, then please get in touch with the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) ensures websites meet accessibility standards.

Third-party content and functionality

We may make use of third-party resources that embed content on our website. Wherever possible, we will ensure these are conformant.

Technical Information About this Website’s Accessibility

As has been noted, we are committed to ensuring this website is accessible to all visitors. This is in line with regional regulations, and we aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level AA.

Technical specifications

Accessibility of this website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:

  • HTML (HyperText Markup Language).
  • CSS (Cascading Style Sheets).
  • JavaScript

Accessibility Statement – What we’re doing to improve accessibility

In conclusion, our accessibility journey is continuing. We regularly review our website and its content to identify and fix known issues.

Accessibility Statement prepared for our updated website on 24 October 2023. Finally, a review of this statement will take place at least once a year.